![]() ![]() Rather than logging in, click the “ Create New Login” link and enter a different username than your previous one and your phone number. Using a modern web browser (“helpme” used Edge, I used Firefox) browse to the site and click on “Sign In” on the upper left to get to the Login page. They did not help, I still couldn’t login in either the website or the app to my Cricket account. This seems crazy, I’m a software developer and the idea of allowing users to create new (thus multiple) logins for an existing account is a huge data management problem but Cricket allows it and it solved the problem.įrom our experience and comments from Cricket support about the numbe of people calling with this issue apparently Cricket has badly broken a number of user login accounts and Cricket support has no solution and only give the advice to keep retrying (which hasn’t worked for over a week).īefore this solution I’d tried “forgot my username” and “forgot my password” procedures to solve the issue. ![]() Summary: Create a new Cricket login account for your phone number(s). All credit to “helpme” the original poster as they found this solution and shared it with me and it also worked for me. ![]()
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